Shipping & delivery

Parcels are dispatched from our workshop within two working days of payment being received, by Colissimo (La Poste).

Your order is delivered within a maximum of twenty working days; the estimated delivery date for your country is shown at checkout.

As soon as your order is dispatched, you will receive an online tracking link.

Your down product is compressed for transport. When you open the parcel, give it time to air and let the down regain its full loft before you use it for the first time.

Never store your gear compressed at home: only compress it for transport. Instead, hang it in a clean, well-ventilated place and, when you are using it, air it every morning if possible. This keeps your Valandré sleeping bag or jacket dry and ready to deliver maximum warmth.

For washing, drying and in-depth care, see our Care & Repairs page.

Shipping is free to every country we deliver to.

For deliveries outside the European Union, any customs duties and import taxes are payable by you.